New Delhi: Air India has achieved great success through the development and transformation mission announced as Vihaan AI. Despite the challenges posed by the uncertainty over the new governing body, Air India is considered to be the world leader in successfully completing the first phase of its mission.
The reintroduction of entertainment systems in all first and business class seats, as well as 90% of economy seats, is seen as a significant advantage for Air India in attracting passengers. Air India is also proud to be the world’s first airline to successfully complete an IATA risk-based operational safety audit.
Air India has placed orders for 470 aircraft, including Boeing and Airbus. It is considered to be the largest aircraft purchase in aviation history. The existing service was expanded by leasing 36 aircraft, including 11 wide bodies.
Big gain in OTP.
Air India has excelled in on-time performance (OTP) by remaining in the top three positions for the last one year. Comprehensive spares and support contracts have contributed to the company’s increased dependability.
Air India is expected to make a huge leap forward with the completion of the merger with Vistara and its budget subsidiaries, Air India Express and Air Asia India, in the next phase. A new menu was launched on domestic and international flight services, and premium economy seats were also introduced on select US flights.
Five-Year Strategy; First Phase Completed
Air India has adopted a five-year transformation strategy. The first phase of laying the groundwork, known as taxi, is now complete. This phase was devoted to addressing the airline’s legacy issues and laying the groundwork for future expansion. Air India has now moved on to the next phase, takeoff.
Takeoff will really take off.
This takeoff is aimed at bringing Air India to the upper echelons of the global aviation market. The phase will include a $400 million plan to upgrade existing aircraft, a $200 million investment in new IT, and the hiring of thousands of new employees.
Shabby aircraft interiors have always been a problem for Air India. To address this, all aircraft have been upgraded.
It is also designed to include wage hikes for legacy staff. Training programmes will also be organised to help employees improve their skills. More than 3,800 new employees have been hired in various departments.
Six new international routes have been added.
Six new international routes have been added by the airline. It also expanded service on 24 other routes, resulting in a 17% increase in revenue within a year.
A $200 million IT upgrade.
The $200 million IT project includes the hiring of a sales force to integrate CRM and the upgrade of the SAP ERP system. This includes the website, employee self-service system, learning management system, and security systems.
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