100 new software jobs offers in Galway

Genesys, an US firm, is offering 100 new software roles at its plant in Galway. The research and development centre for digital and artificial intelligence (AI) in Galway works to transform the way brands and people connect in a digital-first world.

Genesys first established its presence in Galway in 2018 when it bought local AI start-up Altocloud.

At that time, it said it would create 200 jobs in the region by the second half of 2021 and it is on track to meet this commitment. Now, it plans to fill an additional 100 software engineering roles based at its Galway facility or across Ireland in remote positions spanning software development, cloud computing, DevOps, AI and user experience, a 50% increase over its original commitment.

As a result of this growth, Genesys is planning to relocate to a larger Galway location in the Bonham Quay development in the fourth quarter of this year.

Joe Smyth, senior vice-president of research and development and site lead for Galway at Genesys, said about the firm’s decision to expand the R&D workforce in Ireland. He also appreciated the tech talent in Ireland which act as a significant contributor to their ability to deliver market differentiating customer experience innovation. Mr Smyth expects the new state-of-the-art facility to accommodate their evolving  workforce.