AIB Warns of Cybercriminals Impersonating Banks to Steal Money, Urges Vigilance
Dublin: AIB has issued a stark warning to its customers, alerting them to a rise in cybercriminal activity where fraudsters pose as bank representatives to steal money. These criminals often disguise their schemes as efforts to prevent bank fraud, contacting customers through text messages in an attempt to gain access to their accounts. They may also exploit “money mule accounts” by adding fraudulent payees to unsuspecting customer accounts.
The bank emphasised that it will never contact customers via text message or phone call to request banking login details, passwords, or PIN numbers. Despite repeated warnings, AIB has noticed a growing number of individuals falling victim to such scams. Customers are warned that fraudulent messages may appear legitimate, often including links to fake websites or phone numbers leading to fraudulent call centres.
Mary McHale, AIB’s Head of Financial Crime, reiterated that the bank will never ask customers to log into a website or phone a number provided in a text message. These fraudulent messages may also impersonate trusted organisations such as financial institutions, courier services, government agencies, or utility companies. AIB advises customers to immediately disconnect the call if they are asked for security codes, one-time passcodes, or any banking information.
Tips to Avoid Fraud:
– Do not click on links in unsolicited text or email messages.
– Always question the legitimacy of calls and messages before responding. If in doubt, refrain from reacting.
– Regularly check the bank’s security centre on their official website to stay informed about the latest cyber scams.
– Do not call phone numbers provided in texts or emails. Instead, verify the number on the bank’s official website.
– Ensure the website you’re visiting is secure by checking for the padlock symbol next to the web address.
If you suspect you’ve been a victim of fraud, AIB urges you to immediately contact the bank and notify the Gardaí.
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